FAQs
Where are you?
- We are located in Orlando Florida, USA. Our suppliers and distributors are located in the USA.
Where do you ship to?
- We currently only ship in the United States.
How long will it take to receive my order?
- We process and ship all orders in 2-6 business days from the time you placed your order! Afterwards please allow an additional 7 business days for delivery.
Will you email me when my order is shipped out?
- Yes! You will get a confirmation email when your order is received. You can use your tracking information to track your Nail Tramp goodies right on our website.
https://www.nailtramp.com/apps/trackingmore
What payments do you accept?
- We accept PayPal, MasterCard, Visa, American Express and other major credit cards as well as Apple Pay. You can even pay with your Amazon account.
Can I cancel or change my order?
- If you need to make any changes to your order, please email us as soon as possible at nailtramp@gmail.com, we'll try to help you!
What's your return policy?
-Oh no, we hope you don't want to return anything! But just in case you're not happy with your item or items see our return policy here.